Effective Date: October 9, 2025
Organization: STRATEGE CONSULTANTS, INC.
Website: http://strategeconsultants.com
Address: 11900 Biscayne Blvd, Suite 410, North Miami, FL 38181
Phone: 786-850-8269
Email: info@strategeconsultants.com

1. Purpose

At Stratege Consultants, Inc., we are committed to delivering professional, reliable, and transparent consulting services that empower entrepreneurs and business owners to achieve sustainable growth.
This Fulfillment Policy outlines how we handle service delivery, communication, payments, and client expectations for all engagements.

2. Services Covered

This policy applies to all consulting and advisory services offered by Stratege Consultants, Inc., including but not limited to:

• Business Formation & Licensing

• Strategic Consulting & Business Structuring

• Compliance & Operations Advisory

• Branding, Systems, and Growth Consulting

Each engagement is guided by the principle of “From Idea to Profitability,” ensuring clients receive expert support from concept to execution.

3. Service Engagement and Fulfillment Process

a. Initial Consultation

• Clients may begin with a consultation (virtual or in-person) to discuss goals, scope, and desired outcomes.

• A Service Proposal or Engagement Agreement will be issued outlining deliverables, fees, and timelines.

b. Agreement and Payment

• Fulfillment begins upon receipt of the signed agreement and required initial payment or retainer.

• Clients will receive a confirmation email with details of the engagement, timeline, and assigned consultant.

c. Service Delivery

• Consulting and advisory services are fulfilled according to the project scope and milestones agreed upon.

• Deliverables may include business filings, registration documents, strategic reports, compliance checklists, or operational systems setup.

• Updates and consultations occur via scheduled calls, virtual meetings, or email reports.

d. Completion

• A final review or strategy session is provided at the end of each engagement to ensure all deliverables meet client expectations.

• Clients receive digital copies of reports, documentation, and resources related to their project.

4. Delivery Timeline

• Service delivery timelines vary depending on project scope, documentation, and client responsiveness.

• Typical turnaround times:

  • Business Formation: 7–14 business days (depending on state processing)

  • Compliance & Licensing: 10–20 business days

  • Strategic Consulting: Ongoing or per-session delivery

• Any delays caused by regulatory agencies or incomplete client documentation will be communicated promptly.

5. Payment Terms

• Payment terms and schedules are outlined in the Service Agreement.

• Accepted payment methods include secure online payments, bank transfers, or invoiced billing.

• Invoices are due upon receipt unless otherwise specified.

• A digital receipt will be issued after each payment is processed.

6. Refunds, Cancellations, and Modifications

a. Refunds

• Due to the customized nature of consulting and advisory work, all fees are non-refundable once services have commenced.

• Exceptions may be granted in cases of duplicate payment or billing error.

b. Cancellations

• Clients may cancel or postpone an engagement by providing written notice at least 5 business days prior to the next scheduled service date.

• Any work completed prior to cancellation will be billed accordingly.

• Prepaid retainers may be applied as credit toward future services upon approval.

c. Service Modifications

• Requests to modify the scope of work must be submitted in writing.

• Adjustments to deliverables, timelines, or fees will be reflected in an amended agreement.

7. Client Responsibilities

Clients are expected to:

• Provide accurate and complete information relevant to their business needs.

• Respond promptly to communication and document requests.

• Review deliverables and provide timely feedback.

• Abide by payment and contractual terms outlined in the agreement.

Failure to provide required materials or feedback in a timely manner may affect delivery timelines.

8. Confidentiality and Data Protection

All client information shared with Stratege Consultants, Inc. is protected under strict confidentiality.
We maintain secure data management systems and comply with applicable privacy regulations to safeguard sensitive business information.
No client data is shared or sold to third parties without consent.

9. Force Majeure

Stratege Consultants, Inc. will not be held responsible for delays or non-performance caused by circumstances beyond our control, such as natural disasters, government actions, internet outages, or regulatory disruptions.
Clients will be notified immediately if such events affect fulfillment.

10. Dispute Resolution

Any disputes arising from this policy or an engagement agreement will first be addressed through direct communication or mediation.
If unresolved, disputes will be governed by the laws of the State of Florida, where the company is registered.

11. Policy Updates

This Fulfillment Policy may be updated periodically to reflect operational or legal changes.
All updates will be posted on our official website with the revised effective date.
Continued engagement after updates indicates acceptance of the revised terms.

12. Contact Us

For questions, clarifications, or assistance related to service fulfillment, please contact:

STRATEGE CONSULTANTS, INC.
📍 11900 Biscayne Blvd, Suite 410, North Miami, FL 38181
📞 786-850-8269
✉️ info@strategeconsultants.com
🌐 http://strategeconsultants.com